Medical review

Medical review

After your medical screening, you may be given a Physical Employment Standards (PES) D. This means more information is needed before your PES can be determined. This can happen if more relevant documents and/or medical investigations are required. In the case of the latter, you may be asked to attend specialist appointments at restructured hospitals.

The actual number of medical reviews that you will be required to attend depends on the nature and complexity of your medical conditions. These medical reviews are critical and important to allow us to determine your medical fitness for full-time National Service (NS).

Medical review process

Medical Review

Scenario 1: Need more medical documents

  • Medical Proof

    Medical proof or medical documents

    Our Medical Officer requires more medical proof or medical history documents from you.

  • Further Reporting Order (FRO)

    Further Reporting Order (FRO)

    An FRO will be issued to you.

  • Send documents

    Send documents and attend appointment

    You are to send in the required documents by the deadline stated in the FRO and attend any follow-up appointment as required.

  • Check PES

    Check your PES

    Check your PES online after one month if no further action is required.

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Scenario 2: Appointment with the Medical Classification Centre (MCC)

  • MCC Test

    MCC tests and/or reviews

    You need to report to MCC for follow-up tests and/or reviews.

  • Further Reporting Order (FRO)

    Further Reporting Order (FRO)

    An FRO will be issued to you. Preparation instructions for further testing will be given (if applicable).

  • Attend Appointment

    Attend your appointment

    Attend your appointment punctually. Inform MCC immediately if you need to change your appointment.

  • Check PES

    Check your PES

    Check your PES online after one month if no further action is required.

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Scenario 3: Appointment with the National Heart Centre Singapore (NHCS)

  • Follow-up Appointment
    LOI

    Follow-up appointment

    You need to report for a follow-up appointment with NHCS.

    MCC will issue you with the following:

    1. Referral letter
    2. Further Reporting Order (FRO) with a list of documents to bring
  • Appointment
    LOI
    Change of Appointment

    Appointment

    Attend your appointment punctually.

    Bring your documents

    Bring your FRO and referral letter with you.

    Change of appointment

    If you need to change your appointment, please contact NHCS at 6704-8787 during operating hours (Monday to Friday: 8am to 5pm, closed on Saturday, Sunday and Public Holidays) to change your appointment.

    Check PES Online

    No further
    appointments

    Check your PES online after two months.

    No Further Appointments

    Further appointments
    needed

    Attend your appointments punctually.

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Scenario 4: Appointment with other restructured hospitals

  • Follow-up Appointment
    LOI

    Follow-up appointment

    A follow-up appointment with other restructured hospitals is required after medical screening.

    MCC will issue you with the following:

    1. Letter of Identity (LOI) to waive charges
    2. Progress Report on Medical Status (PR)
    3. Referral letter
    4. Further Reporting Order (FRO) with a list of documents to bring
  • Appointment
    Change of Appointment
    LOI
    Fill Up Form
    Mail Appointment Card

    Appointment

    1. Attend your appointment punctually.

    Change of appointment

    2. If you need to change your appointment, please call the respective hospital’s number indicated in the next section below.

    Bring your documents

    3. Bring your FRO, LOI, PR and referral letter with you to the appointment.

    Complete the PR

    4. Get the attending doctor to complete the PR.

    Submit your appointment card

    5. Submit your appointment card and PR to MCC. You can do so by email or mail.

    Check PES Online

    No further
    appointments

    Check your PES online after two months.

    No Further Appointments

    Further appointments
    needed

    A new LOI and PR will be mailed to you which you must bring on your next appointment.

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Once you have completed all the required follow-up appointments and submitted the relevant medical documents, you will be able to check your definitive PES in about two months' time.

Changing your medical appointment

Contact us if your medical appointment is at any of the following places:

  • MCC or Military Medicine Institute
  • Changi General Hospital Respiratory Department
  • Singapore General Hospital Respiratory Department
  • Institute of Mental Health Sayang Wellness Clinic
  • Khoo Teck Puat Hospital (for 2D-Echo)
  • National University Hospital Psychology Department (for psychometric test) or Paediatric Allergy and Immunology Department
  • Tan Tock Seng Hospital Renal Department

You will be issued with a new Letter of Identity (LOI) after your appointment has been rescheduled. For all other departments in the above hospitals, please contact the hospital directly using the numbers in the table below.

All other external medical appointments

Please call the hospital, national specialty centre or medical centre directly to reschedule your appointment using the contact numbers in the table below. Please also update us of the change by contacting us. A new set of documents will then be sent to you. Kindly bring along these documents for your appointment.

Hospital, national specialty centre or medical centre Contact number

Child Guidance Clinic

6534-5366

Changi General Hospital

6850-3333

Institute of Mental Health

6389-2200

Jurong Medical Centre

6716-2200

KK Women’s and Children’s Hospital

6294-4050

Khoo Teck Puat Hospital

6555-8828

National Dental Centre

6324-8802

NHCS
SAF Cardiac Fitness Centre Level 8

Please note that you will not be required to bring along an LOI for your appointment.

6704-8787

(Operating hours: Monday to Friday: 8am to 5pm, closed on Saturday, Sunday and Public Holidays)

National Skin Centre

6350-6666

National University Hospital

6772-5730

Ng Teng Fong General Hospital

6716-2222

Sengkang General Hospital

6472-2000

Singapore General Hospital

6321-4377

Singapore National Eye Centre

6227-7266

Tan Tock Seng Hospital

Communicable Diseases Centre (CDC)

6357-7900

Tuberculosis Control Unit (TBCU)

6357-7428

National Neuroscience Institute (NNI)

6357-7095

Others

6357-7000

Letter of Identity (LOI)

An LOI waives consultation and investigative fees up to the point of diagnosis at restructured hospitals. This does not include the cost of treatment and medication that is dispensed subsequent to the diagnosis.

If you are graded PES D, we may require you to undergo further diagnosis at these hospitals and we will issue you the first LOI. For subsequent appointments, you may or may not be required to apply for additional LOIs. For changes in appointment date, you may also require a new LOI. This will depend on the type of appointment. Please refer to the above section on the medical review process for more information.

Should you require an LOI for your appointments, you must bring along the hardcopy LOI with you when you attend your appointment. If you fail to do so, you may not be allowed to attend your appointment or may have to bear the medical fees incurred for your diagnosis.

Submitting medical reports, memos, Medical Screening Questionnaire or Progress Report on Medical Status

You can email it to us at contact@ns.sg.

Alternatively, you can send it to the following address:

Medical Classification Centre
Central Manpower Base
3 Depot Road
#01-19
Singapore 109680

Fax: 6373-1350

Requesting for details of your PES

Due to medical-in-confidence, we will require you to fill in the consent form before we can release the details of your PES. Please download the consent form and mail the signed form or email a scanned copy of the signed form to MCC. The details of your PES will be sent to you.

Important notes

Further Reporting Order (FRO)

An FRO will be sent to you prior to your medical appointment date. The FRO specifies the medical appointment details, the required documents to bring and important instructions that you are to take note of. Attending a scheduled medical appointment is compulsory. Not complying with the FRO is an offence under the Enlistment Act. If you are unable to attend the appointment, please reschedule and update us.

Please note that any changes in appointment dates of your medical review may result in a delay in your enlistment. You should try to schedule your follow-up appointments less than two months apart if possible.

Progress Report on Medical Status (PR)

This is a form which you must pass to the attending doctor at the hospital to complete after every appointment. It is an important document for our Medical Officer to determine your medical fitness for NS. The details in the form will also help determine if you are eligible for a new LOI for your subsequent appointments (if any). You are required to send the PR back to MCC after every appointment that you have attended.

Keep any forms issued to you by MCC and the hardcopy PR for a minimum of six months as you may be requested to produce them if necessary. From the conclusion of your last referral (multiple referrals may be required), we will need about three months for your final PES to be determined. This includes time for the hospital to prepare your detailed medical reports and for review by our Medical Officer.

Kindly refer to our FAQ for more information.